Privacy Policy

Privacy Policy 

Demonstrator Lab (DLAB), part of Vrije Universiteit Amsterdam, is responsible for the processing of personal data as outlined in this privacy statement. 

Your privacy is very important to us, and we ensure that the personal data you share with us is handled carefully. In this statement, we explain how we collect, use, and protect your data. If you have any questions, please contact us at dlab@vu.nl. 

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Personal data processed by DLAB 

We process your personal data because you use our services and/or provide this data yourself. Depending on your interaction with DLAB, we may process the following information: 

Site visit 

If you respond via one of the forms on our website, we ask for your name and email address. 

Requests for services, information, or events 

When registering for a program, event, or requesting information, we may collect your name, email address, telephone number, organisation, and position. This data is shared with the responsible persons so that we can respond to your request effectively. Your data will only be shared with third parties involved in the event or request after you have given explicit permission. 

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Special and/or sensitive personal data 

Our website and services do not intend to collect data from visitors under 16 years of age, unless they have permission from a parent or guardian. However, we cannot verify a user’s age. We encourage parents to be involved in their children’s online activity. If you believe we have collected data from a minor without consent, please contact us at dlab@vu.nl, and we will remove the information. 

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Why DLAB processes personal data 

> We process personal data for the following purposes: 

> To register you for events, workshops, or programs 

> To contact you by phone or email if necessary for delivering the service 

> To provide information about services you have previously used 

> To send newsletters or mailings you subscribed to 

> To create an account or project profile (e.g. in the Golden Egg Check platform) 

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Automated decision-making 

DLAB does not make decisions based on automated processing that could have legal or other significant effects on individuals. 

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How long we retain data 

We store personal data for a maximum of three years after your last interaction with us, unless legal obligations require longer retention. Consent-related data is stored for at least five years. 

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Sharing personal data with third parties 

We share your data only when necessary to fulfil our agreement with you or comply with legal obligations. In some cases, we share your data with third parties, but only with your explicit consent. We enter into data processing agreements with all partners who process data on our behalf to ensure proper security and confidentiality. 

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Analytics 

DLAB reserves the right to apply analytics to gain insight into website usage and improve its services. IP addresses are partially anonymised and not linked to other services. This data is used solely for internal evaluation and website optimisation. 

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Who has access to your data? 

Only authorised DLAB team members have access to your personal data, and only for purposes relevant to their role. 

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Your rights 

You have the right to: 

> View, correct, or delete your data 

> Withdraw consent for data processing 

> Object to data processing 

> Request a copy of your data for transfer to another organisation 

To do so, send a request to dlab@vu.nl. Please include a copy of your ID (with passport photo, MRZ, document number, and BSN blacked out) so we can verify your identity. We will respond within four weeks. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). 

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How we protect your data 

We take your data security seriously. Measures include: 

Up-to-date antivirus and firewall protection 

Secure connections (HTTPS) for data transfer 

Access limited to trained and authorised staff only 

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Cookies 

DLAB reserves the right to use two types of cookies: 

1. Essential cookies – for technical functionality of the website 

2. Analytics cookies – for anonymised insights into website usage 

Some embedded content (e.g. from YouTube or LinkedIn) may place third-party marketing cookies. On your first visit, we request your permission for this. 

You can disable cookies in your browser settings, but this may affect the performance of the site.